AmberCat Help DeskManage and track your help desk calls. | |
Download |
AmberCat Help Desk Ranking & Summary
Advertisement
- License:
- Free to try
- Price:
- Free to try
- Publisher Name:
- By AmberCat Systems
- Publisher web site:
- http://www.ambercat.com
- Operating Systems:
- Windows 2000, Windows 98, Windows Me, Windows, Windows XP, Windows NT
- Additional Requirements:
- Windows 98/Me/NT/2000/XP/2003 Server
- File Size:
- 37.34MB
- Total Downloads:
- 3325
AmberCat Help Desk Tags
AmberCat Help Desk Description
AmberCat Help Desk can help you log, track, and manage your help desk calls. Customers can log requests directly via e-mail or their browser, in addition to rapid Windows-based call logging for your help desk staff. A tree view of customers, sites, contacts, and equipment provides a way to both log calls and manage your database. With SLA monitoring, escalation, e-mail alerts, time, and charge recording, and a knowledge base, AmberCat Help Desk is a feature-rich and configurable program that can help you manage your help desk more effectively.Version 3.4 SP6 may include unspecified updates, enhancements, or bug fixes.
AmberCat Help Desk Related Software