Contact Communications Logging Manage contact-related information and share it across the enterprise.
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Contact Communications Logging Description

CCL is an add-in for Microsoft Outlook that helps you manage contact-related information and Share IT across the enterprise. It tracks communications and events pertaining to your company's clients, and places that information at the fingertips of your employees. The software provides a more powerful version of Outlook's Journaling feature, adding the ability to work with public contact and Journal Folders. The software maintains a communications History for each of your company's contacts and makes it available across the enterprise. This history consists of all email, appointments, tasks, and any other Outlook items that are associated with a corporate contact. CCL automatically finds these items when you save, send or receive them, and logs them to a public folder. Other users can then open the client's Activities tab to quickly view all communication between your company and the client, as well as related Outlook items and files.

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