HelpBeam Proxy solve clients computer problems by remotely accessing
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HelpBeam Proxy Description

The HelpBeam service allows a company's technical support team to quickly solve their clients' computer problems by remotely accessing the customer's computer desktop. The support rep can then troubleshoot the computer as if he/she were there with the customer. The service works through firewalls and proxies on both the support rep's and customer's side so that they can connect regardless of their location. HelpBeam servers broker the connection so there is never any ongoing configuration concerns. The HelpBeam Proxy is software that resides on your site that handles the actual support session. All the data and traffic goes through your computers and never passes through a third party.

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