Voicent Predictive DialerPredictive dialer and semi automatic dialer for telemarketing campaign. Supports SIP based VOIP, Skype and traditional phone. Automatic dialing can play audio messages, transfer calls, and record conv | |
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Voicent Predictive Dialer Ranking & Summary
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- License:
- Free
- Language:
- English
- Price:
- Free
- Publisher Name:
- Voicent Communications
- Publisher web site:
- Operating Systems:
- Windows 2000/XP/2003/Vista/Server 2008/7
- File Size:
- 86.15MB
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Voicent Predictive Dialer Description
Size: 402.88 KB License: Freeware OS: Windows Price: $0.00 Publisher: Voicent Communications, Inc Updated: 24 Aug 2014 Downloads: 3,318 (3 last week) AgentDialer is a state of the art predictive dialer that your business can rely on. It requires no additional telecom hardware, calls are made through a SIP based VOIP service or Skype. Because this is a software only solution, AgentDialer is easy to use, flexible, and affordable. Unlike traditional predictive dialers, Agent Dialer enables agents to work remotely, such as at home or even in a different country. The only requirement is a broadband internet connection for your agent. AgentDialer is a predictive dialer and a semi automatic dialer system combined. In predictive dialing mode, the system automatically dials the next phone number. If it is answered by an answering machine, it leaves a pre-recorded message or simply hangs up. If it is answered by a live person, it connects the call to an agent automatically. In semi automatic dialing mode, the system can automatically dial a phone number by the press of a key. Once connected, you can talk on the line, play pre-recorded audio files, record the whole conversation, or transfer the call to another agent. The key features of this program's Predictive Dialing mode include: -No telephony hardware or phone line required. -Calls can be made through Skype. -Agents can work remotely, such as at home. -Screen pop-up will automatically contain all information about the customer on the current call. -Skip answering machines or leave messages automatically. -Record phone conversations. -Save notes about the phone call. -Easy agent call report. -Supports multiple phone lines and multiple agents Semi-automatic Dialing Key features include: -Dial a phone number, transfer the call to another number, play a pre recorded message or record the conversation, all by the press of a single key. General features include: -Easy to use spreadsheet interface, a do not call scrubber along with easy importing and exporting of a call list.
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